If you get an error that looks like this:
It's because older versions of Windows had a file name length limitation.
Cway constructs the file name of the zip based on the artwork name along with the current date to separate the downloaded files. In some cases this combination produces really long file names for the zip folders when downloading.
If you get this error it usually means that you are on an old version of Windows.
To solve this problem you can either:
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Rename the zip to a short name before unzipping.
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Use for example WinRAR instead of default windows zip application.
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Update the operating system on the computer you are downloading from.
Rename the zip to a short name before unzipping.
Use for example WinRAR instead of default windows zip application.
Update the operating system on the computer you are downloading from.
If none of the above options work, please contact the friendly support at Cway for further assistance.
Watch this short clip to learn where you find quick help in Cway.
Written by Fredrik Hultin.