Terms and Conditions

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1. Introduction

These Terms and Conditions (“Terms”) govern the provision and use of services supplied by Collabra AB, reg. no. 556605-0521 (“Collabra”, “Supplier”), to the customer (“Customer”).

These Terms apply to all access to and use of Collabra’s services, including use via the Collabra website, trial accounts, subscriptions, and any related applications, unless otherwise agreed in a separate written agreement between the parties.

By accessing or using Collabra’s services, the Customer confirms acceptance of these Terms.

2. The Services

Collabra provides digital services for media lifecycle management, including tools for managing, storing, processing, distributing, and archiving digital content (“Services”).

The scope of the Services is defined in the applicable agreement, appendix, or selected subscription plan. For Customers without a separate written agreement, the scope of the Services is defined by the service descriptions and subscription plans available on Collabra’s website.

Collabra may update or improve the Services from time to time, provided that the overall functionality is not materially reduced.

3. Customer Responsibilities

The Customer shall use the Services lawfully, ensure users comply with these Terms, and safeguard login credentials.

The Customer is responsible for all content uploaded or processed via the Services.

4. Fees and Payment

Fees are set out in the applicable agreement and are exclusive of VAT.

Invoices are payable within thirty (30) days unless otherwise agreed.

5. Intellectual Property

All intellectual property rights in the Services remain with Collabra.

The Customer retains ownership of its content but grants Collabra rights necessary to provide the Services.

6. Data Protection

Both parties shall comply with applicable data protection legislation, including GDPR.

Processing of personal data is governed by a separate data processing agreement where applicable.

7. Availability and Support

Collabra aims to provide stable service availability but does not guarantee uninterrupted access.

Support levels are defined separately where applicable.

8. Limitation of Liability

Collabra’s liability is limited to direct damages caused by gross negligence or wilful misconduct.

Liability is capped at fees paid during the preceding twelve (12) months, unless otherwise required by law.

9. Term and Termination

The Terms apply for the agreed service period.

Either party may terminate in case of material breach.

10. Confidentiality

Each party shall keep confidential any non-public information received from the other party.

11. Amendments

Collabra may update these Terms from time to time.

Continued use of the Services constitutes acceptance of updated Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by Swedish law.

Disputes shall be settled by Swedish courts.

13. Contact Information
Collabra AB
Esperantoplatsen 7-9,
SE-411 19 Gothenburg +46 (0)31 688 440
Reg. no: 556605-0521
Website: www.collabra.se