Applicable from: 25 April 2018

  1. Agreement
    1. The following terms of service and end user license agreement (“EULA”) constitute an agreement between you, the “End User”, and Collabra AB (the “Supplier”). This EULA governs your use the Cway Services (as specified below).
    2. The Cway Services may be accessed by End Users only in accordance with this Agreement and the agreement with the Customer. Any references to “Customer” shall understood as references to the End User or the person or entity which the End User is associated with, as an employee, a consultant or as the case may be.
  2. Cway Services and System Requirements
    1. The Cway Services are online services accessible through an Internet browser. Internet access is required to utilize the Cway Services.
    2. Monitor resolution must be min. 1024x768. Using a smaller screen may disable the artwork preview function, making it necessary to download the artwork PDF in order to view it.
    3. The following browser versions are supported.

      Browser Oldest version Recommended version
      Google Chrome 2 gen back from current current
      Mozilla Firefox 2 gen back from current current
      Microsoft Edge 2 gen back from current current
    4. The minimum browser window height should be 600 px. On screens with resolution 1024x768, the browser window should be maximized and set to Full Screen. Using a smaller browser option will disable the artwork preview function, making it necessary to download the artwork PDF in order to view it.
    5. The Cway Services currently consists of the following modules:

      1. Quickshare, a module used to transfer, store and share data files;
      2. Project Manager, a module used for development of, and project collaboration on, graphic data files for packaging design and packaging graphics; and
      3. Media Center, a module for structural storage of Customer graphic data files.
    6. Facilities and Data Processing
      1. The Supplier will use, at a minimum, industry standard technical and organizational security measures to transfer, store, and process Customer Data. These measures are designed to protect the integrity of Customer Data and guard against the unauthorized or unlawful access to, use, and processing of Customer Data.
      2. By using the Cway Services, the End User approves on behalf of the Customer that the Supplier may transfer, store, and process Customer Data in locations other than Customer's country. "Customer Data" means Stored Data and Account Data. "Stored Data" means the files and structured data submitted to the Services by the Customer, the Supplier or End Users. "Account Data" means the account and contact information submitted to the Services by Customer or End Users.
      3. As Part of the Cway Services, Supplier may as processor of personal data process the End Users personal data (name and e-mail address) in order to fulfil the Supplier’s contractual obligations towards the Customer, being the personal data controller. Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, appropriate technical and organisational measures has been implemented to ensure a level of security appropriate to the risk.
      4. The End User personal data have been provided either by the End User or the Customer. The End User personal data may be disclosed to the following categories of recipients: [other users in the system for completing the process (e.g. members in artwork projects), administrators, developers of the system when needed]. The envisaged period for which the End User personal data may be processed is during the term of the Cway Services agreement between the Customer and the Supplier, and in the following situations, for a period of time of ten years and two months from the date of approval of work if such approved work has been approved by the End User. If personal data are transferred to a third country or to an international organisation, appropriate safeguards pursuant to Article 46 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, relating to the transfer will be applied apply.
      5. The End User may request from the controller (the Customer) rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing. The End User must contact the Customer to make such requests or to obtain further information as regards safeguarding of personal data. If the End User has no contact information regarding the Customer, the End User may contact the Supplier on personaldata@collabra.se to obtain such contact information. The End User has also the right to lodge a complaint with the supervisory authority Datainspektionen in Sweden (datainspektionen@datainspektionen.se).
    7. Modifications of the Cway Services

      The Supplier may update the Cway Services from time to time. If such changes to the Cway Services materially reduce their functionality, the Supplier will inform the Customer thereof via email. By continuing to access or use the Cway Services after changes become effective, the End User approves such changes on behalf of the Customer.

  3. End User obligations
    1. End Users may only use the Services in compliance with the Acceptable Use Policy, attached hereto.
    2. The End User will comply with laws and regulations applicable to End User’s use of the Services, if any.
    3. The Supplier’s responsibilities do not extend to the internal management or administration of the Cway Services.
    4. The End User is responsible for (i) maintaining the confidentiality of passwords and accounts; (ii) using the Cway Services only in compliance with this Agreement and the Cway Services agreement between the Customer and the Supplier.
    5. The End User shall not use the Services unauthorized.
    6. The End User will not (i) sell, resell, or lease the Services; or (ii) reverse engineer the Services, nor attempt nor assist anyone else to do so.
  4. Suspension
    1. If an End User (i) violates this Agreement or (ii) uses the Cway Services in a manner that the Supplier reasonably believes will cause the Supplier liability, and there is an immediate need to suspend or terminate such End User account, then the Supplier may do so.
    2. Notwithstanding anything in this Agreement, if there is a Security Emergency then the Supplier may automatically suspend use of the Cway Services. The Supplier will make commercially reasonable efforts to narrowly tailor the suspension as needed to prevent or terminate the Security Emergency. "Security Emergency" means: (i) use of the Services that do or could disrupt the Cway Services, other end user’s use of the Cway Services, or the infrastructure used to provide the Cway Services and (ii) unauthorized third-party access to the Services.
  5. Fees

    If not the applicable fees have been duly paid, then the Supplier may immediately suspend or terminate the End User account associated to the non- paying Customer.

  6. Service Level

    The Supplier will use commercially reasonable efforts to make the Cway Services available to the Customer. A 100 per cent uptime of the Cway Services is not possible to achieve. Any and all remedies for downtime of the Cway Services are set forth in the Cway Servicews agreement between the Customer and the Supplier.

  7. Improvement of Services
    1. The Supplier may collect information from the End User’s use of the Cway Services, such as but not limited to how the Cway Services are used, with whom End Users interact, device information, log information and location information, also by use of cookies and anonymous identifiers.
    2. The collected information may be used, free of charge and without limitation in time, by the Supplier to provide, maintain, protect and improve the Cway Services, and to develop new services.
  8. Consequences of termination

    When the Cway Services agreement has terminated, the End Users will no longer have access to the Cway Services, except for downloading Stored Data. Six (6) months after termination, the Supplier will have no obligation to store or retain Customer Data, including Stored Data, and may at its own discretion erase such data.

  9. Indemnification

    The End User will indemnify, defend, and hold harmless the Supplier from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys' fees) arising out of any claim by a third party against the Supplier and its affiliates regarding the End Users' use of the Services in violation of this Agreement.

  10. Limitation of Liability
    1. The Supplier’s responsibilities for damage due to errors or delay are limited in accordance with the following. The Supplier will not be liable for indirect

      damages, including but not limited to loss of profit, loss of data, and costs related to production, unless caused by gross negligent or intent.

    2. The maximum aggregate liability for any loss or damage, whether direct or indirect, is set forth in the Cway Services agreement between the Customer and the Supplier.
    3. Under no circumstances will the Supplier be liable for any loss or damage relating to deliverables that the End User has approved.
    4. The suffering party will not be entitled to compensation unless claims are made in writing to the Supplier within three (3) months from the day the suffering party learns about or should reasonably have learned about the alleged damaging circumstances.
  11. Modification of terms

    The Supplier may revise the terms for the Cway Services from time to time and the most current version of the terms will always be available at the Cway Services website. If a revision, in the Supplier’s sole discretion, is material, the Supplier will notify the Customer in writing by email. The End User approves on behalf of the Customer such revisions by continuing to access or use the Cway Services after revisions become effective. If the Customer does not agree to the revised terms, the Customer may terminate the Services within 30 days of receiving notice of the change.

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Cway Services Acceptable Use Policy

Acceptable Use Policy

The End User will not misuse the Cway Services. For example but not limited to, the End User must not, and must not attempt to do the following:

  1. probe, scan, or test the vulnerability of any system or network;
  2. breach or otherwise circumvent any security or authentication measures;
  3. access, tamper with, or use non-public areas or parts of the Cway Services, or shared areas of the Cway Services the End User have not been invited to;
  4. interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the Cway Services;
  5. access or search the Cway Services by any means other than the Supplier’s publicly supported interfaces;
  6. send unsolicited communications, promotions or advertisements, or spam;
  7. send altered, deceptive or false source-identifying information, including "spoofing" or "phishing";
  8. promote or advertise products or services;
  9. abuse the Cway Services in a manner that circumvents their storage space limits;
  10. sell the Cway Services or Cway Services accounts via unauthorized channels, or provide access to the Cway Services to unauthorized users in other ways than as provided for in the Cway Services;
  11. use automated or other means to create accounts in bulk or to access the Services other than by using the Supplier’s official interface and/or APIs;
  12. publish or share materials that are unlawfully pornographic or indecent, or that advocate bigotry, religious, racial or ethnic hatred;
  13. violate law in any way including storing, publishing or sharing material that is fraudulent, defamatory, misleading, or that violates the privacy or infringes the rights of others.